Privacy Policy
At 09brt, the security of your personal information is our top priority — we protect every player's privacy through SSL encryption and strict data protection practices.
This privacy policy ("Policy") applies to the 09brt platform and all related services. By visiting our website, opening an account, or using any of our services, you are considered to have agreed to the terms of this policy.
We are committed to earning the trust of players in Bangladesh. This policy describes what information 09brt collects, how that information is used, who can access it, and what rights you hold over your information.
Information Collection
This section explains in detail what information we collect and when we collect it.
1.1 Information You Provide Directly
When you register with 09brt, verify your account, or contact us, we collect the information you voluntarily provide. This may include:
- Full name, date of birth, and national identity information
- Email address and mobile number
- bKash, Nagad, or Rocket number and payment-related information
- Login credentials (password stored in encrypted form)
- Any messages or complaints sent to our support team
1.2 Automatically Collected Information
When you visit our website, certain information is automatically recorded in our system. This includes:
- Internet Protocol (IP) address and device identifier information
- Browser type, version, and operating system
- Session duration, pages visited, and click patterns
- Information collected through cookies and similar tracking technologies
- Logs of bets, transactions, and gaming activity
1.3 Information Received from Third Parties
For the purposes of identity verification and fraud prevention, we may collect information from certain trusted third parties. This information is used strictly for verification purposes and is not used for any other reason without your consent.
Purpose of Data Use
Collected information is used only for legitimate and clearly defined purposes.
09brt uses your personal information for the following purposes:
a) Account Management and Service Delivery
- Creating, verifying, and maintaining your account
- Processing deposit and withdrawal transactions (bKash, Nagad, Rocket, bank transfer)
- Providing bonuses, rewards, and VIP benefits
b) Security and Compliance
- Identity verification and age confirmation (21+ rule)
- Preventing fraud, money laundering, and unauthorized access
- Complying with responsible gaming regulations
c) Communication and Support
- Sending transaction confirmation messages
- Operating 24/7 live chat and email support services
- Notifying you of policy changes or important updates
d) Service Quality Improvement
- Identifying and resolving technical issues on the platform
- Analyzing user experience to improve services
- Conducting analytics and statistical research (data in anonymous form)
Data Protection Measures
09brt follows industry-leading standards to protect your information.
Encryption Technology
All our data transfers are secured through SSL (Secure Socket Layer) encryption technology. This means that any information exchanged between your browser and our servers cannot be read or altered by third parties.
Access Control
Access to your personal information is restricted solely to authorized staff who directly require that information in their work. Every access is logged and reviewed regularly.
Password Protection
User passwords are never stored in plain text. Passwords are kept in a one-way encrypted format using industry-standard hashing algorithms, so that no one can recover the original password.
Regular Security Reviews
Our security team conducts regular system audits, vulnerability assessments, and penetration tests to identify and address any potential threats early.
Data Disclosure and Sharing
09brt never sells your personal information — below is when and with whom information may be shared.
4.1 Circumstances for Data Disclosure
Under normal circumstances, 09brt does not share your personal information with third parties. However, information may be shared in the specific circumstances below:
- Payment Processing: The necessary information is provided to the relevant payment gateway to complete transactions via bKash, Nagad, Rocket, or bank transfer.
- Legal Obligations: We may be legally required to disclose information in response to a valid order from a court or competent authority.
- Fraud Prevention: Information may be provided to authorities as part of cooperation in investigations related to money laundering or other financial crimes.
- Service Providers: With partners who provide hosting, analytics, or security services — who are contractually bound to meet our privacy standards.
4.2 Sale of Data Prohibited
09brt explicitly states that we never sell, rent, or exchange your personal information to advertisers, data brokers, or any other third party. Your information is used solely to provide services to you.
Cookie Policy
This section explains how cookies are used on our site.
Cookies are small text files stored on your device that help improve your browsing experience. 09brt uses the following types of cookies:
- Essential Cookies: These cookies are essential for maintaining login sessions and ensuring the basic functionality of the platform. Without them, the site will not work properly.
- Functionality Cookies: Used to remember your preferred language, theme, and other personalized settings.
- Analytics Cookies: Used to understand which parts of the site are used most, helping us improve our services.
- Security Cookies: Security cookies are used to detect fraud and protect accounts.
You can control cookies by changing your browser settings. Keep in mind, however, that disabling essential cookies may prevent you from using some features of the platform.
Your Rights
You have specific rights over your data, which 09brt respects.
Right to Access
You may request a copy of the information we hold about you at any time. This request can be made through the support team.
Right to Rectification
If there is any inaccuracy or incompleteness in your information, you may request a correction. We will make the necessary changes as soon as possible.
Right to Erasure
In certain circumstances you may request that your personal information be deleted, though some information may need to be retained for a specified period due to legal obligations.
Right to Restrict Processing
You may request that the processing of your information be limited in certain cases. This right may apply during an investigation.
Right to Data Portability
You may request your information in a structured, machine-readable format, which will be provided where applicable.
Right to Object
You may object to the use of your information for specific purposes. For marketing communications, you have the option to opt out at any time.
To exercise any of the above rights, contact us via live chat or email ([email protected]). After verifying your request, we will take action as quickly as possible.
Data Retention Period
This section explains how long your information is retained.
09brt retains your personal information only for as long as is necessary to fulfil the purpose for which it was collected, or as required by law. The key principles governing retention periods are as follows:
- Active Accounts: All necessary information is retained for as long as the account remains active.
- Closed Accounts: Even after an account is closed, financial transaction records and identity verification information are retained for a specified period as required by law.
- Log Data: Security and technical logs are generally kept for a short period and then automatically deleted.
- Permanent Deletion: Once the legal retention period has expired, information is deleted securely and permanently.
Protection of Minors
09brt's services are for adults only.
09brt strictly prohibits participation by anyone under the age of 21. To this end, we:
- Have age verification in place at the time of registration.
- If a user is suspected of being a minor, the account is suspended immediately.
- We do not intentionally collect information from anyone under the age of 21.
- If a minor's information has been collected by mistake, it is deleted as soon as this becomes known.
If a parent or guardian suspects that a child's information has been submitted, please contact [email protected] immediately.
Changes to the Policy
This privacy policy may be updated from time to time.
09brt reserves the right to periodically review and revise this privacy policy to keep pace with service improvements and legal changes. In the event of changes:
- Registered users will be notified by email of any important changes.
- The updated policy will take effect from the date it is published on the website.
- Continued use of the platform after an update will be considered as acceptance of the new policy.
- With each change, the "Last Updated" date at the top of this page will be revised.
We recommend that you review this page regularly to stay informed about the latest policy.
Contact Us
Contact us for any privacy-related questions or requests.
If you have any questions, comments, or requests regarding your data or this privacy policy, please reach out through the following:
- Email: [email protected]
- Live Chat: Support is available 24/7 in Bengali and English through the website.
We take every request seriously and are committed to responding as quickly as possible. Your privacy is our highest priority.
Play safely, enjoy with peace of mind
Your information is protected, your transactions are secure. Start your experience on 09brt's trusted platform today.